Frequently Asked Questions

Smart Apple Media FAQs

What discounts do you offer?

The discounts on our non-fiction books range from 30% to 65%.

How much is shipping?

Shipping is paid for by Smart Apple Media.

How do I place an order?

Ordering

Can I get cataloging for my books?

Yes, downloadable MARC records are free of charge and are available for every order. Peel and stick barcodes and spine labels are available for only $0.25 each.

What type of book bindings are available?

Our non-fiction books are primarily hardcover library bound with a reinforced stitched binding and drill cloth. The bindings on our fiction titles vary and are listed with each individual title.

How are the books shipped?

Our books are shipped by FedEx and usually arrive at the school/library within 5 to 10 business days of placing the order.

What forms of payment do you accept?

We accept purchase orders, check, Visa, MasterCard, AMEX or EFT.

Are my books guaranteed?

All of our books have an unconditional guarantee. If you are not happy with your order, the books can be returned as long as they have not been processed. Damaged and defective books will be replaced. Return shipping will be paid by Smart Apple Media on orders of 30 books or more.

What is Smart Apple Media doing to keep me safe?

Who is Smart Apple Media?

In 1992 The Creative Company and Saunders Book Company who had been working together through a US / Canadian distribution agreement decided to expand with a twist. John Saunders had started a telephone sales company in Canada with much success. In cooperation with Tom Peterson and The Creative Company, telephone sales were expanded across the United States. This unique expansion and collaboration led to the creation of a joint sales, marketing, and distribution team. Smart Apple Media is a truly international effort, to share books with schools and public libraries across the United States.

From a very modest start, in 1988, of 6 people we now employ over 150 people across the United States. Over the years we have broadened our relationships with publishers from around the world. Today books from the US to the UK to Australia and places in between, grace our preview program to bring librarians and students alike the very best books the world has to offer.